REVOCATION

How do I return an item?

Of course, we always hope that you will enjoy our products. To simplify and speed up the processing of returns, we ask you to use the returns form that you can create and print yourself under Order History.

To do this, log into your account and select the order you wish to return under "Order history". Then click on "Return order", select the products to be returned and choose the reason for return. Then conveniently print out the return slip.

If you have any problems or do not have a customer account, our customer service will be happy to provide you with one on request. However, the use of the return slip is not a prerequisite for exercising your right of cancellation and the assumption of the return costs.

How long do I have to return my item?

You can return items at any time within the statutory 30-day cancellation period.

When will I get my refund?

The crediting of returns can take up to 14 days. We ask for your understanding that for technical reasons we cannot confirm receipt of your return in our warehouse. If the credit note should take longer than 14 days, you can of course contact our customer service (hallo@la-manufacture.de) at any time.

If you order only one item or several items delivered to you together as part of a purchase contract with NextGen Beauty GmbH, the following cancellation policy shall apply:

CANCELLATION POLICY

Right of revocation

You have the right to revoke this contract within fourteen days without stating any reasons. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

In order to exercise your right of withdrawal, you must inform us (NextGen GmbH, Am Limespark 2, 65843 Sulzbach, Germany, hallo@la-manufacture.de) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter or e-mail sent by post). You can use the enclosed model withdrawal form for this purpose, which is, however, not mandatory. In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of withdrawal:

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return the goods without undue delay and in any event no later than fourteen days from the day on which you notify us of the cancellation of this contract,

To:

NextGen Beauty GmbH // La Manufacture

c/o CNL GmbH

At Magna Park 18

35510 Butzbach

to return or hand over the goods. The deadline is met if you send the goods before the end of the period of fourteen days. We will bear the costs of the return shipment. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.

END OF THE CANCELLATION POLICY

Model cancellation form

If you wish to cancel the contract, please complete and return this form.

To

NextGen Beauty GmbH

Am Limespark 2,

65843 Sulzbach,

Germany

E-mail: hallo@la-manufacture.de

I/we () hereby revoke the contract concluded by me/us () for the purchase of the following goods ()/the provision of the following service ()

Ordered on ()/received on (): ......................................................................

Name of consumer(s): ......................................................................

Address of consumer(s): ......................................................................

Signature of consumer(s): ......................................................................

Date: ......................................................................

_______________________

(*) Delete where inapplicable.

If you have ordered several goods from NextGen Beauty GmbH as part of a single order, which are delivered separately, the following cancellation policy shall apply:

 

CANCELLATION POLICY

Right of revocation

You have the right to revoke this contract within fourteen days without stating reasons. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods.

To exercise your right of withdrawal, you must inform us (NextGen Beauty GmbH, Am Limespark 2, 65843 Sulzbach, Germany, hallo@la-manufacture.de) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter or e-mail sent by post). You may use the enclosed model withdrawal form for this purpose, which is, however, not mandatory. In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of withdrawal:

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return the goods without undue delay and in any event no later than fourteen days from the day on which you notify us of the cancellation of this contract,

To:

NextGen Beauty GmbH // La Manufacture

c/o CNL GmbH

At Magna Park 18

35510 Butzbach

to return or hand over the goods. The deadline is met if you send the goods before the end of the period of fourteen days. We will bear the costs of the return shipment. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.

END OF THE CANCELLATION POLICY

Model cancellation form

If you wish to cancel the contract, please complete and return this form.

To

NextGen Beauty GmbH

Am Limespark 2,

65843 Sulzbach,

Germany

E-mail: hallo@la-manufacture.de

I/we () hereby revoke the contract concluded by me/us () for the purchase of the following goods ()/the provision of the following service ()

Ordered on ()/received on (): ......................................................................

Name of consumer(s): ......................................................................

Address of consumer(s): ......................................................................

Signature of consumer(s): ......................................................................

Date: ......................................................................

_______________________

(*) Delete where inapplicable.

Right of withdrawal

There is no right of revocation for contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.

In all other respects, the statutory exceptions pursuant to § 312 g para. 2 BGB shall apply.

In order to simplify and accelerate the processing of returns, we ask you to use the returns slip, which will be made available to you in the "My Account" area of the online shop if you have registered and created an account before placing your order, or which will otherwise be sent to you by e-mail by our customer service department (hallo@la-manufacture.de) upon request.  However, the use of the return slip is not a prerequisite for the exercise of your right of withdrawal and the assumption of the return costs by NextGen Beauty.

If you have registered before placing your order, you can also log in to the online shop in the "My account" area and complete the cancellation by mouse click. If you make use of this option, we will immediately send you an e-mail confirming receipt of such a revocation.


SHOW US YOUR 100% ME Foundation!
#LAMANUFACTUREBEAUTY

Newsletter

Subscribe to our newsletter and get 10% discount on your order!

Newsletter can be cancelled at any time by email.
More in our Privacy Policy.

© 2021 LA MANUFACTURE
Feedback